When Your Doctor Says Yes… But the PBM Says No
- maryrburrell
- 3 days ago
- 3 min read
Why the people deciding your treatment aren’t the ones trained to treat you.
Right?! It’s absolutely wild. Your medically trained doctor, someone who knows your body, your history, and your actual health says, “This is what you need.”And then the insurance company (or more accurately, the PBM) basically says, “Yeah… we’re not feeling it.”
It’s exhausting. It’s unfair. It's dangerous. And it’s happening to way too many of us.
Most people think it’s the insurance company calling the shots, but it’s often the Pharmacy Benefit Managers (PBMs) making these decisions behind the scenes. They don’t prescribe meds, but they do control:
What’s covered
How much it costs
Whether you have to “fail” cheaper drugs first
If you need pre-approval before you can even try it
So while your doctor’s trying to help you feel better, a PBM is somewhere in a boardroom going, “That’s too expensive. Denied.”
Be clear! THIS isn’t about what’s best for your health. It’s about what’s cheapest for them.And here’s the kicker, these folks aren’t even medical professionals!!

Wait—How Is This Even Legal?
That’s the question. Because on the surface, it makes zero sense.How is it legal for someone with no medical degree to overrule a licensed physician?
Here’s the hard truth. PBMs are business entities, not healthcare providers.They were originally supposed to help manage drug costs. But over time, they gained power, through lobbying, loopholes, and a serious lack of oversight.
Now?They profit off hidden “rebates” and control access to the meds your doctor prescribes.And yes—it’s all technically legal. Not because it’s right, but because the system hasn’t caught up.
So we’re left with this backward reality. Your doctor can write the prescription, but a PBM gets to decide whether you can actually fill it.
💥 What Patients Can Do About It
There’s Power in Numbers.
We all know the system is broken.But we’re not powerless. Not even close.
When we share, when we speak up, when we push back together, they have to listen.
The more of us who know the game and fight it, the harder it becomes for them to continue unchecked.
Let’s Work Together to Change the Laws in Our Favor.
We all know the system’s broken.But we’re not helpless, we’re just underheard.
💥 Let’s turn frustration into fuel.
📣 Let’s push back loudly, together.
🖊️ Let’s demand better laws, real transparency, and a system that puts patients before profits.
If we raise our voices together—they can’t ignore us.
Here’s how you can take action right now:
1. Don’t take the first “no.”
Appeal it. Ask your doctor to submit a prior authorization or a letter of medical necessity. Keep pushing—sometimes persistence works.
2. Ask for the “magic words.”
Have your doctor include language like:
✅ “Trial and failure of alternative therapies”
✅ “Patient is at risk without this medication”
✅ “No equivalent alternative”
These phrases carry weight in the PBM world.
3. Call your pharmacist.
Many pharmacists are warriors in this fight. They know the system and can sometimes help you find better options—or navigate around a denial.
4. Look into assistance programs.
Drug manufacturers often have discount cards or patient support programs—especially if your med isn’t covered or is outrageously priced.
5. Speak up.
📢 Share your story online.📞 Call your representatives and ask for PBM reform.🧠 Educate others—because knowledge really is power here.
6. Join forces.
Get involved with advocacy groups who are already in the fight:
Patients for Affordable Drugs
Heart Valve Voice US
National Patient Advocate Foundation
7. Keep receipts (literally).
Save every letter, denial, appeal, and bill. If you ever need to escalate things, that paper trail becomes your power.
If you’ve been denied the care or meds your doctor says you need, you are not alone. And you do have options.
Let’s keep shining a light on this. Let’s hold the system accountable.
💔 Because patients deserve care—not corporate gatekeeping.
💡 Think this doesn’t affect you? If you take medication—it does.
🧠 Your doctor’s voice should matter more than a business model.
📢 Let’s make some noise. Let’s demand reform.
Share this post. Drop your story in the comments. Or message me if you’re ready to speak up. Because real change starts when we stop staying quiet.
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